Getting Started

The Important First Step: The Referral

All new patients, even new patients coming from another sleep clinic, must have a referral from their primary care physician.

We cannot begin the scheduling process until we get this referral from your primary care physician.

Please ask your primary care physician to fax your referral and your chart notes to us at 541-343-4117.

If we do not have a referral from your primary care physician, then we will not be able to bill your insurance, and you will be held responsible for all charges. Please contact our office if you need to discuss self-pay options.

Step Two: Activating your Patient Portal Account

Once we have your referral a member of our team will call you to continue with the scheduling process.

Please note that it may take some time to process the referral from your primary care physician. With the recent closure of the Sacred Heart Riverbend sleep clinic, we have received a large number of new referrals for our clinic, and we are working as quickly as possible to process those referrals. We appreciate your patience and understanding as we work to accommodate as many new patients as possible.

Once the referral is processed, we will contact you and ask for your email, so we can send you an invite to our Patient Portal. Check your email for this invitation and follow the steps outlined for new patients on our patient portal page here.

Step Three: Fill Out the Forms and Upload Insurance Cards

If you were following the instructions for new patients on our patient portal page here, then you may have already filled out the assigned forms. If you received no forms to fill out, please contact our office and we will send the correct forms to your patient portal account.

The assigned forms for new patients will be these five:

  • A New Patient Consent Packet - These are electronic forms to sign and include our Notice of Patient Privacy, Acknowledgement of Medical Records Consent, and Financial Policy Agreements.
  • Demographic Information - This will collect and check your demographic information such as your name, date of birth, and other important information we will need to continue.
  • Observer Questionnaire - This will be a questionnaire for an observer of your sleep, which in many cases your observer will know more about what is happening in your sleep than you do.
  • Daily Sleep Log - This will be a log for you to fill out showing when you are asleep and when you are awake. This does not need to be finished before you continue with the scheduling process, but we do ask that you continue with it and fill out two weeks of entries before your consult with the provider.
  • New Patient Questionnaire - This will be important questions on how you sleep and what your sleep issues are. This will be either a PAP or Non-PAP questionnaire depending on if you are currently on PAP therapy or not.

These forms are important so our providers can learn as much about you, your history, and your sleep habits and behaviors so they can be as prepared as possible for your consultation appointment.

Once you have finished with the forms, we will need you to upload your ID and Insurance cards so we can properly bill insurance for your appointment.

Please go to the Uploads section of your Profile in your patient portal to upload copies/images of your ID and insurance cards.

Please contact us to let us know you have finished once all forms are submitted (except for the Daily Sleep Log), and your ID and insurance cards have been uploaded. You can call us at 541-683-3325, or send us a message through your patient portal. We will then review the forms to ensure they are properly filled out and verify your ID and insurance information.

Once these have been accepted and verified, we can then move forward with the scheduling process and schedule a consultation with one of our experienced sleep providers.

Step Four: The Consultation Appointment

Your consultation appointment with your provider will be a 45-minute office visit where you will sit down and talk with one of our experienced sleep providers. You will go over you and your family’s past medical history, discuss your sleep habits and behaviors, and go over potential treatment options for your sleep issues.

This conversation with your provider may lead to in-lab or at-home sleep testing in order to collect as much information as possible. This will allow your provider to be as informed and as accurate as possible with their diagnosis and treatment plan. For more information on testing options that may be recommended for you, please visit our sleep testing page here.

Step Five: The Sleep Test, Follow-up, and Future.

The results and discussion moving forward after the sleep test will depend on the results.

You may have a direct follow-up with your provider after testing, or further testing and treatment may be recommended.

If significant evidence of Obstructive Sleep Apnea (OSA) was found then a follow-up test with PAP treatment may be recommended. In this test a technician will observe and monitor your sleep and breathing behaviors while adjusting PAP therapy to correct these breathing behaviors.

Treatment options and pathways will look different for all patients. Some patients may pursue PAP therapy while some may pursue dental devices or implant therapy. Whatever your personal treatment pathway may be, we will be here to help you in the process. Even if that process leads you away from our clinic or offices, Emerald Sleep Disorders will be there to provide help and assistance on your sleep health journey.